35004: SMC FS: Internal error, Communication Encoder Master

Info: Additional info
Data type: UDINT

Description:
Internal runtime error during Encoder master communication.

The additional information (Info1) shows the details:
0x00000000 ... REGID
0x00000001 ... BUFFER_SIZE
0x00000002 ... REG_SIZE
0x00000003 ... REGID_SIZE
0x00000004 ... JOB_BUFFER_SIZE
0x00000005 ... JOB_BUFFER_AXIS
0x00000006 ... CHANNEL_ID
0x00000007 ... UNKNOWN_STARTED
0x00000008 ... UNKNOWN_CFG

Offset information for safety logger:
binary data[20..17]: Info1

Reaction:
The module changes into Fail Safe state.

Cause/Remedy:
Call technical support!