{"id":3285,"date":"2025-07-24T08:44:16","date_gmt":"2025-07-24T08:44:16","guid":{"rendered":"https:\/\/www.woojin.help\/?p=3285"},"modified":"2025-07-28T11:43:00","modified_gmt":"2025-07-28T11:43:00","slug":"wjmdb-machine-registration-responsibility-and-procedure","status":"publish","type":"post","link":"https:\/\/www.woojin.help\/ko\/wjmdb-machine-registration-responsibility-and-procedure\/","title":{"rendered":"[WJMDB] Machine Registration Responsibility and Procedure"},"content":{"rendered":"<div class=\"pdfprnt-buttons pdfprnt-buttons-post pdfprnt-top-right\"><\/div>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Registration Responsibility<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Machine registration in WJMDB is performed by the local subsidiary (branch office), not the headquarters.<\/strong><\/li>\n\n\n\n<li><strong>Reason<\/strong>: The customer name used locally may differ from the one designated by the headquarters, leading to inconsistencies if the HQ registers the machine.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Note<\/strong>: WJMDB is a platform designed to manage machine and service history specifically for overseas subsidiaries.<\/p>\n<\/blockquote>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer and Service Issue management must be handled by the <strong>local (overseas) branch<\/strong>.<\/li>\n\n\n\n<li>\uadf8\ub9cc\ud07c <strong>Assign<\/strong> field for Service Issues should be set to the <strong>Customer Support Department at HQ<\/strong>.<\/li>\n\n\n\n<li>Once a <strong>Solution<\/strong> is provided by HQ, the local team should take action, and the <strong>\uc0c1\ud0dc<\/strong> must be updated by the local branch.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Machine Registration Procedure<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Pre-Installation \u2013 Customer &amp; Machine Registration<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Before creating the Installation &amp; Commissioning Report, the local team must:<\/li>\n\n\n\n<li>Check if the customer exists in WJMDB.<\/li>\n\n\n\n<li>If not, create a new customer entry.<\/li>\n\n\n\n<li>Register the new machine under the correct customer.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Installation &amp; Commissioning Report Creation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After machine registration, complete the Installation and Commissioning Report.<\/li>\n\n\n\n<li>Be sure to include:<\/li>\n\n\n\n<li>Mold data<\/li>\n\n\n\n<li>Fix (parameter) data<\/li>\n\n\n\n<li>Program information (firmware\/software versions)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Report Submission<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send the completed report via email to the <strong>Overseas Business Department at HQ<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Service Issue Registration and Handling<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If any issues arise after installation, register a Service Issue for the relevant machine.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Registration steps:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In WJMDB, select the machine and go to the <strong>Service Issue<\/strong> tab, then click <strong>New Issue<\/strong>.<\/li>\n\n\n\n<li>Fill in the issue details and attach documents or photos.<\/li>\n\n\n\n<li>Set the <strong>Assign<\/strong> field to the <strong>Customer Support Department at HQ<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Issue handling flow:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>HQ provides a <strong>Solution<\/strong>, and the local branch proceeds with implementation.<\/li>\n\n\n\n<li>After resolution, the <strong>\uc0c1\ud0dc<\/strong> of the issue must be updated by the local branch.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"834\" height=\"503\" src=\"https:\/\/www.woojin.help\/wp-content\/uploads\/2025\/07\/image-44.png\" alt=\"\" class=\"wp-image-3322\" srcset=\"https:\/\/www.woojin.help\/wp-content\/uploads\/2025\/07\/image-44.png 834w, https:\/\/www.woojin.help\/wp-content\/uploads\/2025\/07\/image-44-300x181.png 300w, https:\/\/www.woojin.help\/wp-content\/uploads\/2025\/07\/image-44-768x463.png 768w, https:\/\/www.woojin.help\/wp-content\/uploads\/2025\/07\/image-44-18x12.png 18w\" sizes=\"(max-width: 834px) 100vw, 834px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Registration Responsibility Note: WJMDB is a platform designed to manage machine and service history specifically for overseas subsidiaries. 2. [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[380,388],"tags":[248,257,277,559,560,561,562,563,564,565,566,567,568,569,570],"class_list":["post-3285","post","type-post","status-publish","format-standard","hentry","category-wjmdb","category-how-to-guides","tag-firmware-version","tag-machine-registration","tag-wjmdb","tag-customer-name-mismatch","tag-mold-data","tag-commissioning-report","tag-installation-report","tag-software-version","tag-parameter-data","tag-local-subsidiary","tag-machine-data","tag-customer-registration","tag-report-submission","tag-headquarters-coordination","tag-overseas-business-department"],"_links":{"self":[{"href":"https:\/\/www.woojin.help\/ko\/wp-json\/wp\/v2\/posts\/3285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.woojin.help\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.woojin.help\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.woojin.help\/ko\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.woojin.help\/ko\/wp-json\/wp\/v2\/comments?post=3285"}],"version-history":[{"count":4,"href":"https:\/\/www.woojin.help\/ko\/wp-json\/wp\/v2\/posts\/3285\/revisions"}],"predecessor-version":[{"id":3324,"href":"https:\/\/www.woojin.help\/ko\/wp-json\/wp\/v2\/posts\/3285\/revisions\/3324"}],"wp:attachment":[{"href":"https:\/\/www.woojin.help\/ko\/wp-json\/wp\/v2\/media?parent=3285"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.woojin.help\/ko\/wp-json\/wp\/v2\/categories?post=3285"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.woojin.help\/ko\/wp-json\/wp\/v2\/tags?post=3285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}