[WJMDB] Mobile Service Issue Registration and IMC510 QR Integration

The Service Issue registration process in WJMDB has been upgraded for easier and faster access.
You can now register issues using your mobile device or directly through the IMC510 controller.

📱 Key Improvements

• Service issues can now be submitted from mobile devices (no laptop required).
• Access the registration form directly through this link:
  👉 https://woojin.eu/forms/report-issue.html
• Upload speed and stability have been improved for on-site usability.
• The IMC510 controller now includes a “Bug Report Teamdesk” function within the HELP menu, enabling quick QR-based registration.

🧩 IMC510 Integration

• On the IMC510 controller, open HELP → Bug Report Teamdesk.
• Scan the displayed QR code to open the WJMDB Service Issue form.
• The MachineNr (Serial Number) will be automatically entered.
• ⚠️ This function only works if the machine is already registered in WJMDB.

⚙️ Important Notes

1. Machine Registration Required
   • Each Service Issue is linked to a specific MachineNr (Serial Number).
   • The Customer and Machine must be registered in WJMDB beforehand.
   • This should be completed during initial commissioning or service startup.
2. Unregistered Machines
   • If a machine is not registered in WJMDB, mobile or QR-based submission will not be possible.
   • Overseas subsidiaries must ensure registration during initial installation following standard procedures.

✅ Summary

📌 Summary

With this update, engineers can now report service issues instantly from the field via smartphone or directly through the IMC510 controller.
This enables faster response times, automatic machine data linkage, and improved global service efficiency.
Ensure that all machines are properly registered in WJMDB before operation or commissioning to enable full functionality.